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  1. #1
    Join Date
    Dec 2010
    Posts
    1

    Default Insurance Claim Sent to Specialty Department

    My question involves insurance law for the state of: Texas

    On Thanksgiving holiday my home was broken into. I had already bought some Christmas gifts for my family (electronics) and that's what they took, didn't have time to take anything else because I walked in on one of the guys. Called the police right away and got a PR. I then filed a claim with my insurance company (homeowner's/Renters), today my agent called to let me know they got the information I sent (Receipts and Photos) but they had to send my claim to a specialty department??? What does that mean "specialty department"? I really want to get this completed so I can hopefully be able to get other gifts for my family.

    BTW-It was over 10K in stolen items (Expensive Electronics and such).

  2. #2
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Insurance Claim Sent to Specialty Department

    It could mean a lot of things. One thing that comes to mind is that they have specialty appraisers to deal with claims for electronics or similar consumer goods. Another possibility is that it's a euphemism for a fraud investigation. I'm sure your imagination is as good as mine; the only way to know for sure is if your insurance company tells you.

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