i don't know if you're just not understanding this or not - regardless of what SHOULD HAVE been done, it wasn't, by me or my supervisor because he never saw the mistake either. i posted on here seeking help regarding my appeal, not to be berated or told what should have been done. i know what should have been done - me not doing accounting without training - that's what should've been done! had i applied for this job saying "i have loads of experience with quickbooks and i have loads of experience with payroll" then it would be a different story. they KNEW i was not experienced at QB when they hired me, they said i would be trained and i was not, therefore i looked to my supervisor to carefully check all my work for mistakes, as he was supposed to do. but he never found it either, unless he was not doing his job. please "pattypa" do not reply to my posts as you are not of any help with this matter. im sure you are qualified in what you do, and i am not expecting someone to post only to say "yes! you will win your appeal!" - constructive opinions about my appeal and the appeal process are what i'm looking for. if this is what i get, then i came to the wrong forum.