Quote Quoting sg1121
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They told me that they cannot remove my name from the account since it is a joint account - but that I could close the account and he would have to call them to re-open an individual account.
Why didn't you close the account right away? Why were you instead expecting your ex- to act, when he clearly prefers not to do so?

It's a joint account. It will remain on your credit report for seven years.