No, I haven't tried contacting them directly yet. I'm worried about witness tampering laws. I have a federal public defender but he won't call me back and it's been 2 months now.

I talked with their reseller, the company I actually paid for the equipment, and they can't believe that there is any fraud. They are willing to testify for me.

I haven't slept a full night in more than 6 months now and I've lost about over 30 pounds from the stress.