I wouldn't waste your time talking to the store. It's not that they are mean or not comapssionate. But once charges have been filed, it is out of the store's hands to do anything about it (on the store level). What's done is done at the store. The only chance you are going to have now is to get in a diversion program. Where I'm at shoplifters are a dime a dozen and we do not have time to look into old cases. GET A LAWYER!
SURFING CAMELL:
What store are you working in that makes you believe this? Managers try to make CUSTOMERS happy, not CRIMINALS. (Sorry to the OP, but it is true). CRIMINALS do not profit the store, so why "help" them.

