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  1. #1
    Join Date
    Jun 2010
    Posts
    1

    Default Does Retailer Have to Give Customer Price Match, if It Doesn`t Have a Writing

    my story is simple, i bought a laptop from a online retailer for $630 and 2 days later, the retailer have a sale on its web, which takes 25% off for the item i bought, so i called the representative and ask them give me a price match for the laptop i bought, he told me, can`t give me 25% off for price match because i bought from their online outlet store which doesn`t give customers price match, and i ask the representative to give me the web link which shows their price match policy, he told me, it doesn`t have! my question is if the online retailers don`t have the information about price match policy in writing , can i dispute the charge for the order or should i sue them or bbb them? thank u for your answer

  2. #2
    Join Date
    Jun 2009
    Location
    California
    Posts
    666

    Default Re: Does Retailer Have to Give Customer Price Match, if It Doesn`t Have a Writing

    Absolutely not. There is no legal requirement for any retailer to match prices. Some do, because they choose to.

  3. #3
    Join Date
    Apr 2009
    Location
    Somewhere near Canada
    Posts
    35,894

    Default Re: Does Retailer Have to Give Customer Price Match, if It Doesn`t Have a Writing

    And additionally, the BBB won't do a darned thing except take your report.

    They are not a regulatory body.
    An intelligent hell would be better than a stupid paradise - Victor Hugo

    Do not microwave grapes

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