i would possibly agree with you if this office was organized and on top of prior requests made. For example: i called in for my oven (that is their property) to be fixed 6 months ago it took them 2 months to follow up and come through on my request. It broke again, i called it in right away and they've YET to come replace the part. In my opinion; they've step back on their rental agreement with us in so many ways already that to not give any grace when it came to this is beyond hipocritical and unfair.