thanks for getting back. agreed to not return anything else there, but do you count trying to make the last return straight as a return? One thing I am concerned with is that they have not credited the refund on the cc yet, so I was wondering if this means that they really are NOT sleeping.
actually, thinking about it some more: all the store has to do is NOT credit the cc back once they find out the product is not the same. Then I bought the darn thing. So one question is: when a store does a return trans at a register and gives the customer a receipt of that return, does that ALWAYS mean that the cc gets credited?

