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  1. #1
    Join Date
    Apr 2006
    Posts
    641

    Default Re: A Mistake That Keeps on Going

    That crap happens all the time. Cashiering is monotonous and cashiers sometimes bag up merchandise and say "thank you come again". Especially if the customer swipes a card and it doesn't register, a bored cashier can think payment went through.

    The real question is...were the items scanned through the POS system? IE did you actually ring up the items and forget to take payment or did you just put the stuff in a bag?

  2. #2
    Join Date
    Mar 2007
    Posts
    9,096

    Default Re: A Mistake That Keeps on Going

    Quote Quoting bam!
    View Post
    That crap happens all the time. Cashiering is monotonous and cashiers sometimes bag up merchandise and say "thank you come again". Especially if the customer swipes a card and it doesn't register, a bored cashier can think payment went through.

    The real question is...were the items scanned through the POS system? IE did you actually ring up the items and forget to take payment or did you just put the stuff in a bag?
    he said he "rung out a customer". I assume that meant through the POS.

  3. #3
    Join Date
    Apr 2006
    Posts
    641

    Default Re: A Mistake That Keeps on Going

    Quote Quoting cyjeff
    View Post
    he said he "rung out a customer". I assume that meant through the POS.
    I did too. But then again, he could have rung out the customer and then voided total, discounted the entire order, forgotten to accept payment or a number of other things.

    I think we are on the same page, this doesn't sound right, but it is up to the OP to tell us the truth.

    Was the store busy? We need details OP.

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