Quote Quoting An ESA is [I
not[/I] a service animal. Service animals are protected by the FHA and the ADA. ESAs are not covered by the ADA. You have no right to take an ESA into a grocery store. (ESAs are allowed on airplanes under a separate law, the Air Carrier Access Act.)
That's my point. However, asking people about the disability that requires said animal is problematic. You can only ask two questions as an employee/employer and that are 1) is the service animal required due to a disability and 2) what service has the dog been trained to perform.There is no certification for this and the owner can claim the dog is trained to perform any of a variety of service due to claimed disability and then there is a huge can of worms.

My stupid labs provide a service; they keep the floors clean...everywhere.