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Obtaining Personal Call Records

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  • 10-21-2009, 10:25 PM
    Peachykorey
    Obtaining Personal Call Records
    My question involves a consumer law issue in the State of: MI

    How can I get my incoming call records from AT&T? I need to prove to my employer that I did not receive a call several months ago. I was told that I couldn't do this without a subpeona, but my understanding of the FCC regulations is that I am entitled to them with proper identification. Is that true?
  • 10-23-2009, 09:20 PM
    LawResearcherMissy
    Re: Obtaining Personal Call Records
    Landline or cell phone?

    Generally, for a landline, you need to call your provider's customer service line and speak with a representative to request a detailed bill. Depending on your provider, you may be able to get these for anywhere from 3 to 6 months back.
  • 10-26-2009, 07:00 PM
    Peachykorey
    Re: Obtaining Personal Call Records
    Thank you for your reply.
    I am referring to a landline.
    I have been told by AT&T that local call numbers are not listed in a detailed bill without a subpoena. I was directed to an AT&T store to present my proper ID and get copies of records, but I was stonewalled there as well. :wallbang: Can I get my own subpoena even if I am not pursuing any legal action? Any other suggestions?
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