ExpertLaw.com Forums

T-Mobile Refuses Giving Explanation for Denial of Service (It's Not Credit)

Printable View

  • 11-11-2008, 04:03 PM
    thankyou4advice
    T-Mobile Refuses Giving Explanation for Denial of Service (It's Not Credit)
    My question involves a consumer law issue in the State of: KS
    I placed an order for service by calling T-Mobile Business.

    The order initially goes through but a day later, it's canceled without explanation.

    T-Mobile explicitly says that it is not credit related - but they can't say why due to the 'federal privacy act'.... :) When I pointed out that they can't deny service without explanation, they said they are not denying service, that I can go to a retail store and get service there.... at retail rates.

    What would be the procedure to force them to state the reason for denial of business service to a brand new customer with good credit. They said that T-Mobile will not provide a reason verbally or in writing "for my protection."
  • 11-13-2008, 07:08 PM
    Mr. Knowitall
    Re: T-Mobile Refuses Giving Explanation for Denial of Service (It's Not Credit)
    Maybe you're on a terrorist watch list. ;)
  • 11-13-2008, 11:53 PM
    thankyou4advice
    Re: T-Mobile Refuses Giving Explanation for Denial of Service (It's Not Credit)
    ha-ha.

    No.

    We'll see what the Federal Trade Commission has to say.
All times are GMT -7. The time now is 08:02 AM.
Powered by vBulletin® Version 4.2.4
Copyright © 2023 vBulletin Solutions, Inc. All rights reserved.
Copyright © 2004 - 2018 ExpertLaw.com, All Rights Reserved