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City Hired Wrecker Service Damaged My Car

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  • 09-09-2008, 12:14 PM
    melmel675
    City Hired Wrecker Service Damaged My Car
    My question involves a traffic accident in the State of: Texas

    My husband was in an auto accident and taken by ambulance to the hospital. The city had my car towed to the city auto pound. Subsequently, the tow truck backed my car into a trailer hitch of a truck already parked at the pound. The hitch went completely through the back bumper and made a large hole. We spoke with a supervisor about the damage and she said we will have to go through the tow service and gave is their information. The car sat connected to the truck's hitch for several days, and the insurance adjuster went to the pound to estimate damage from the actual wreck and noticed the damage to the rear and took very good pictures. A few days later, I called the wrecker service to get insurance information to file directly so I didn't have to pay another deductible; however, the guy was a complete jerk, cursed me out, and hung up. I told my claims respresentative about what had happened and he called to speak with him. He acted the same ways towards him and refused to give him any insurance information or pay for the damages. I have called the city auto pound, they will not give me any information. What can I do to get this tow service or the city to pay for the damages to my car? Who is actually liable since the tow service was hired by the city and working on behalf of them at the time? Any information would be appreciated.
  • 09-09-2008, 12:26 PM
    cdwjava
    Re: City Hired Wrecker Service Damaged My Car
    Chances are the city has a contract with the tow service holding them (the tow company) liable for any damages done as a result of their tow. It sounds like your insurance company may have to sue someone to get their money back ... and, you may be out your deductible unless it is recovered by the insurance company as a result of any action they take.

    - Carl
  • 09-09-2008, 01:34 PM
    melmel675
    Re: City Hired Wrecker Service Damaged My Car
    That is what I was afraid someone would say.

    I just can't get over the fact that if I were to damage someone's car and not report it or give my insurance information, I would be in a lot of trouble. How is that I can do nothing but be out of my own pocket when I know exactly who did this to my car? If I do a Blue Form, is there any way the police or TXDOT can get the insurance information?
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