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EntroPay Dormant Account Fees

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  • 11-22-2017, 09:35 AM
    bman209
    EntroPay Dormant Account Fees
    My question involves collection proceedings in the State of: California


    Hello,

    I apparently made an EntroPay account a while back as I just received an email saying the account is dormant due to inactivity.

    I'm currently trying to email them to figure this out,as I read there are dormant fee's if your account is inactive after a certain period.

    My question is do you believe there are dormant fees if I never created a card or verified my billing address? In the email saying the account is dormant it says nothing about a fee.

    Any advice on this matter would be highly appreciated.u
  • 11-22-2017, 09:39 AM
    PayrolGuy
    Re: Entroypay Dormant Account
    From their website.

    Monthly dormancy fee - charged after 6 months of inactivity $5.00

    https://www.entropay.com/pricing
  • 11-22-2017, 09:43 AM
    bman209
    Re: Entroypay Dormant Account
    Dang,looks like I gotta pay up even though I never did anything but sign up for it,guess I got to pay attention to the fine print from now on.

    Strange that they didn't include that I owed any fee in the dormant email they sent,hopefully the monthly fee hasn't started yet and I can just get the account closed.

    Thank you for the fast response PayrolGuy.

    I thought I saw that there was a closing account fee but can't seem to find it anywhere in their terms,I know it's asking a lot but if anyone can find it in their terms please post.

    I would like to update my original post.I sent EntroPay an email to close my account and they obliged,I would think they would not close the account if any money would be owed correct? I emailed them again to make sure no money would be owed.
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