Kicked Out of a Hotel Over Noise Complaints
My question involves a consumer law issue in the State of: Missouri
Me and a few friends were staying in a hotel just outside of St Louis for a night and we were kicked out around 3am for being loud. They called the room and told us to quiet down or else, within a few (maybe 5) minutes I decided to walk and get food and thats when I see the cops pull up. I go back in and they tell us we need to leave, so we do.
The cops leave before we drive off, that's when I go back and ask if we were still being charged for the room. The front desk person says yes and then calls the police again to try and get me arrested for trespassing lol.
My question is can they legally charge us for the room? There was no service rendered so it would make sense that to kick us out they would also need to refund the money?
I'm not paying $200 for a room we didn't use. We shouldn't even been kicked out cause we weren't being that loud (honestly) and the timing of the cops showing up is really fishy. There's no way after our warning they wanted a fair time and then called the cops, they obviously called them when they called our room. That's besides the point though.
What can we do about getting our money?
Re: Kicked Out of a Hotel Over Noise Complaints
OK, well I've read online in certain states a hotel can't throw you out if you've already paid. Didn't know how true that was?
And if its true that they can kick you out for any reason they want and still make you pay I think that sets up terrible, unlawful things being done. Not many businesses where you can stop your service half way though for whatever reason and still get paid lol. And there's a good reason for that.
It was their decision to end the service not ours, there weren't any laws being broken, we shouldn't have to pay.
Re: Kicked Out of a Hotel Over Noise Complaints
You were disturbing other guests. Quality establishments will give out free breakfast etc, or if an active club member go so far as to comp their room because of idiots making noise at 3 am. They are running a business, not a party club.
Re: Kicked Out of a Hotel Over Noise Complaints
It's not true.
And no one said they could kick you out for any reason they want and still make you pay. You were told they could kick you out because in their judgement you were disturbing the other guests. That's not "any reason they want".
It's not YOUR judgement on the amount of noise that matters. You have no way of knowing how many calls the front desk received complaining about you. They do.
Where did you get the idea that you had to be breaking a law before you could be kicked out? Or that if you weren't breaking any laws and got kicked out you couldn't be made to pay for the room? Not at all true, pal. Not at all true.
Re: Kicked Out of a Hotel Over Noise Complaints
Quote:
Quoting
jkl1234
OK, well I've read online in certain states a hotel can't throw you out if you've already paid. Didn't know how true that was?
And if its true that they can kick you out for any reason they want and still make you pay I think that sets up terrible, unlawful things being done. Not many businesses where you can stop your service half way though for whatever reason and still get paid lol. And there's a good reason for that.
It was their decision to end the service not ours, there weren't any laws being broken, we shouldn't have to pay.
Well you obviously read the wrong thing. They can evict guests under certain circumstances and keep the money.
You were likely disturbing the peace. The hotel has a duty to its guests to maintain reasonable quiet and safety and the law supports the right of management to evict you. Obviously, if there were complaints, you were louder than you think you were.
But, judging by your other posts, it's clear that concern for others is not one of your priorities.
Re: Kicked Out of a Hotel Over Noise Complaints
I didn't come looking for personal opinions on the matter (especially from biased hotel employees) I came looking for specific laws stating what they could and could not do. I know there is a set of laws covering this but I can't find them. I was hoping someone knew.
You ask where I get the idea that they can kick you out for anything? I got it from the posts in this thread. Y'all say its up to their discretion on what's too loud or annoying. That means ANYTHING they want.
Say all the rooms are in use when a family comes looking for a room. The racist manager sees a chance to kill to birds with one stone. He calls the black couple that checked in a few hours before, tells them they're being too loud and makes them leave. He keeps their money and gets paid by the family taking their room. See how this power y'all say hotels should have is a bad thing?
If you kick someone out for something other than illegal activities then you should be required by law to refund the money. That's my opinion, and its not an unreasonable one.
Oh, and by the way. I wasnt the one being loud, the other two people staying in the room were the ones talking a little too loud apparently.
If anyone has actual laws on this subject I would love to see them, no matter what they say.