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Kicked Out of a Hotel Over Noise Complaints

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  • 12-16-2014, 08:50 PM
    jkl1234
    Kicked Out of a Hotel Over Noise Complaints
    My question involves a consumer law issue in the State of: Missouri

    Me and a few friends were staying in a hotel just outside of St Louis for a night and we were kicked out around 3am for being loud. They called the room and told us to quiet down or else, within a few (maybe 5) minutes I decided to walk and get food and thats when I see the cops pull up. I go back in and they tell us we need to leave, so we do.

    The cops leave before we drive off, that's when I go back and ask if we were still being charged for the room. The front desk person says yes and then calls the police again to try and get me arrested for trespassing lol.

    My question is can they legally charge us for the room? There was no service rendered so it would make sense that to kick us out they would also need to refund the money?

    I'm not paying $200 for a room we didn't use. We shouldn't even been kicked out cause we weren't being that loud (honestly) and the timing of the cops showing up is really fishy. There's no way after our warning they wanted a fair time and then called the cops, they obviously called them when they called our room. That's besides the point though.

    What can we do about getting our money?
  • 12-16-2014, 08:53 PM
    Disagreeable
    Re: Kicked Out of Hotel
    Yes, I have kicked many people out of their rooms for violation of noise rules and drug use in the past. You disturbing the peace does not change the fact you had use of the room until being kicked and thus owe for it.
  • 12-16-2014, 08:58 PM
    Dogmatique
    Re: Kicked Out of Hotel
    Quote:

    Quoting jkl1234
    View Post
    My question involves a consumer law issue in the State of: Missouri

    Me and a few friends were staying in a hotel just outside of St Louis for a night and we were kicked out around 3am for being loud. They called the room and told us to quiet down or else, within a few (maybe 5) minutes I decided to walk and get food and thats when I see the cops pull up. I go back in and they tell us we need to leave, so we do.

    The cops leave before we drive off, that's when I go back and ask if we were still being charged for the room. The front desk person says yes and then calls the police again to try and get me arrested for trespassing lol.

    My question is can they legally charge us for the room? There was no service rendered so it would make sense that to kick us out they would also need to refund the money?

    I'm not paying $200 for a room we didn't use. We shouldn't even been kicked out cause we weren't being that loud (honestly) and the timing of the cops showing up is really fishy. There's no way after our warning they wanted a fair time and then called the cops, they obviously called them when they called our room. That's besides the point though.

    What can we do about getting our money?

    Pray? Wish? Bribe Santa?

    Because legally, they're absolutely entitled to do what they did.

    - - - Updated - - -

    And my, my, my - you're quite the rude little thing, aren't you?

    Post hx folks ;)
  • 12-16-2014, 10:03 PM
    Disagreeable
    Re: Kicked Out of Hotel
    My record is 61 teens at once. I had them pouring out 2 front exits into the street and a city police officer was at the front desk when I got there with a 17 year old I had lassoed underage in her room. He thought the place had caught fire or there was some other emergency. The front desk supervisor just kind of shrugged and said the manager went to handle a noise complaint and this was the result. When I came into the lobby behind the last of them, he just kind of looked confused and walked out. Then I took the 17 year old in tears and made her call her mom n dad who had put the room in their name to explain why I was throwing her and her 2 girlfriends out. Of course after the tearful and stern conversation she had with her dad, it was made clear she was under my authority for the rest of the night if they were going to stay in that room.


    Quote:

    Quoting Dogmatique
    View Post
    Pray? Wish? Bribe Santa?

    Because legally, they're absolutely entitled to do what they did.

    - - - Updated - - -

    And my, my, my - you're quite the rude little thing, aren't you?

    Post hx folks ;)

  • 12-17-2014, 05:43 AM
    cbg
    Re: Kicked Out of Hotel
    Darned right they have the right to charge you. And if they sue you for it, they'll win.

    YOU are not the one who gets to decide how loud is too loud. And legally? They don't have to give you any warnings at all.
  • 12-17-2014, 10:05 AM
    jkl1234
    Re: Kicked Out of a Hotel Over Noise Complaints
    OK, well I've read online in certain states a hotel can't throw you out if you've already paid. Didn't know how true that was?

    And if its true that they can kick you out for any reason they want and still make you pay I think that sets up terrible, unlawful things being done. Not many businesses where you can stop your service half way though for whatever reason and still get paid lol. And there's a good reason for that.

    It was their decision to end the service not ours, there weren't any laws being broken, we shouldn't have to pay.
  • 12-17-2014, 10:11 AM
    Disagreeable
    Re: Kicked Out of a Hotel Over Noise Complaints
    You were disturbing other guests. Quality establishments will give out free breakfast etc, or if an active club member go so far as to comp their room because of idiots making noise at 3 am. They are running a business, not a party club.
  • 12-17-2014, 10:15 AM
    cbg
    Re: Kicked Out of a Hotel Over Noise Complaints
    It's not true.

    And no one said they could kick you out for any reason they want and still make you pay. You were told they could kick you out because in their judgement you were disturbing the other guests. That's not "any reason they want".

    It's not YOUR judgement on the amount of noise that matters. You have no way of knowing how many calls the front desk received complaining about you. They do.

    Where did you get the idea that you had to be breaking a law before you could be kicked out? Or that if you weren't breaking any laws and got kicked out you couldn't be made to pay for the room? Not at all true, pal. Not at all true.
  • 12-17-2014, 10:26 AM
    geek
    Re: Kicked Out of a Hotel Over Noise Complaints
    Quote:

    Quoting jkl1234
    View Post
    OK, well I've read online in certain states a hotel can't throw you out if you've already paid. Didn't know how true that was?

    And if its true that they can kick you out for any reason they want and still make you pay I think that sets up terrible, unlawful things being done. Not many businesses where you can stop your service half way though for whatever reason and still get paid lol. And there's a good reason for that.

    It was their decision to end the service not ours, there weren't any laws being broken, we shouldn't have to pay.

    Well you obviously read the wrong thing. They can evict guests under certain circumstances and keep the money.

    You were likely disturbing the peace. The hotel has a duty to its guests to maintain reasonable quiet and safety and the law supports the right of management to evict you. Obviously, if there were complaints, you were louder than you think you were.

    But, judging by your other posts, it's clear that concern for others is not one of your priorities.
  • 12-17-2014, 03:42 PM
    jkl1234
    Re: Kicked Out of a Hotel Over Noise Complaints
    I didn't come looking for personal opinions on the matter (especially from biased hotel employees) I came looking for specific laws stating what they could and could not do. I know there is a set of laws covering this but I can't find them. I was hoping someone knew.

    You ask where I get the idea that they can kick you out for anything? I got it from the posts in this thread. Y'all say its up to their discretion on what's too loud or annoying. That means ANYTHING they want.

    Say all the rooms are in use when a family comes looking for a room. The racist manager sees a chance to kill to birds with one stone. He calls the black couple that checked in a few hours before, tells them they're being too loud and makes them leave. He keeps their money and gets paid by the family taking their room. See how this power y'all say hotels should have is a bad thing?

    If you kick someone out for something other than illegal activities then you should be required by law to refund the money. That's my opinion, and its not an unreasonable one.

    Oh, and by the way. I wasnt the one being loud, the other two people staying in the room were the ones talking a little too loud apparently.

    If anyone has actual laws on this subject I would love to see them, no matter what they say.
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