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Dentist Places a Hold on a $3000 Check and Deducted $800 for Re-Makes

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  • 03-12-2011, 01:36 PM
    yumkie
    Dentist Places a Hold on a $3000 Check and Deducted $800 for Re-Makes
    My question involves small claims court in the state of: California.

    I have dental lab (making crowns and porcelain teeth for dentist). Well I just had a fallout with a dentist we provided our services
    to for more than 20 years. His wife "manager" called me one day and stated that she would deduct $400 on any remake. Which doesn't make
    sense because we charge $60/case. We also have a no question policy where if they have a re-make we re-do it at our cost. At the end of
    Feb. We had 2 re-make cases and they deducted $800 from their payment! Well we got pretty upset as you can imagine and we tried communicating
    with the doctor that we will not be treated like children, but he's always "busy" and the only communication was with his crazy manager/wife
    who wouldn't communicate but yell what's in her head and then hang up the phone. Well we had enough so we returned un-finished cases to them on
    a Wednesday which were due on a Friday and let them know that we will no longer work for them due to the abuse. Yesterday, I got a letter from the
    bank that they placed a hold on the check they sent us (in which the deducted $800 already). Well the amount of the check is a little less than
    $3000 so I'm pretty upset.

    * They reason why they placed a hold on the check was because they wern't able to find a dental lab to complete the cases by that Friday.


    What should I do? sue? Collecting agency?

    Or just let it go?

    Thanks in advance guys!
  • 03-12-2011, 01:49 PM
    jk
    Re: Dentist Places a Hold on a $3000 Check and Deducted $800 for Re-Makes
    if you did not complete your contract, you would not be owed the $3000. You specifically state you returned unfinished cases to them so why would you be owed for work not completed?

    It sounds like you need to determine the value of the work you are actually owed for and make a claim for that. You have to realize that some work you refused to complete but had started may have no value at all if some other lab cannot complete, or will not complete, what you started.
  • 03-12-2011, 02:09 PM
    yumkie
    Re: Dentist Places a Hold on a $3000 Check and Deducted $800 for Re-Makes
    The $3000 was for finished work. The cases we returned were for the next month.
  • 03-12-2011, 02:19 PM
    jk
    Re: Dentist Places a Hold on a $3000 Check and Deducted $800 for Re-Makes
    then it's up to you. If this is worth litigating, the go for it. If you feel it is more trouble than it's worth, then drop it. Only you can make that determination.

    as to involving a collection agency; do you believe they can do something you cannot? Anything they do will cost money so you have to factor that in as well.
  • 03-12-2011, 08:03 PM
    KeyWestDan
    Re: Dentist Places a Hold on a $3000 Check and Deducted $800 for Re-Makes
    You need to take the dentist to small claims court.
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