Termination of On-Line Gaming Account Without Notice in Any Shape or Form

Real scenario, NC Interactive agrees to provide on-line gaming service with given terms and conditions that NC Interactive reserves the right to terminate any game account that violates the rule of conduct without notice. Ok, a player account was closed without any form of communication as to why the account was terminated. No in game communication, no written communication, no electronic e-mail communication, no phone calls what so ever.

Now, player paid for a copy of the game and 6 months of subscription with a legally registered account. Are there any laws that protects the player or consumer from such unreasonable termination of paid service without notice in any shape or form? Can businesses create whatever terms and conditions they see fit and get away with denying consumer the paid service. Shouldn't the law at least require that the business provide a reason and support document to why a service was terminated?

NC Interactive is a international company based in korea. NC West is a branch in the US based in Texas.

Thanks

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Are there any laws that protects the player or consumer from such unreasonable termination of paid service without notice in any shape or form?

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so, you want a law that would supersede the players contract?

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NC Interactive agrees to provide on-line gaming service with given terms and conditions that NC Interactive reserves the right to terminate any game account that violates the rule of conduct without notice.

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Can businesses create whatever terms and conditions they see fit and get away with denying consumer the paid service

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unless the contract also includes forfeiting any unused payments, no. If the contract states; no refunds, then ya, pretty much.

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Shouldn't the law at least require that the business provide a reason and support document to why a service was terminated?

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Why? If you do not want to agree to the terms of the contract, then don't agree. By agreeing to the terms of the contract, you are bound by the terms of the contract. It is actually a very simple premise.

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Can businesses create whatever terms and conditions they see fit and get away with denying consumer the paid service.

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Yep, they sure can, if the contract says they can. And consumers can look at the contracts, say "You've got to be kidding me. No.", and walk away.

Surely you've heard "Let the buyer beware"? If the terms of a contract do not suit you, you simply do not enter into the contract.

If you enter into the contract, knowing full well what the terms are, and you decide later that you don't like the terms, it's your own fault. The business doesn't have to provide you a reason after the fact - they already have done so in the contract. The reason is "Because our contract says we can."

I can see the point of accepting the terms meaning agreeing to the conditions of the terms. As long as the business do not violate any of the terms and conditions.

However, I find it conflicting. For example, one line would state that upon registration and paid subscription, the company agrees to provide the service up to the length of the subscription.

Then, you look at the another line that says the company reserve the rights to terminate the service at any time without notice.

So if the company terminate the service at any time without notice, wouldn't that breaks the company's own term which is the promis to provide the service upon registration and paid subscription?

I suppose if it's stated in writting then there isn't much the consumer can do. I guess this falls under ethical conduct of trade. Never mind the question then, I'm just wondering what is written in the book that can be used against this kind of unethical business practice? How many average gammers read the conditions throughly before subscribing to the game service. So, in the end it is the player's own fault for not reading the agreement. So are you saying if a player takes this case to a court, this player would have zero chance of winning?

Less than zero in all honesty.

And worse, player would likely be ordered to pay Game Company's legal costs too...

Thanks for the advice. This is the reason why I ask these questions. Shame there some many players affected. I supposed this would make a bad name for the company anways. So, in the long run, it would be the company's own intersts to resolve these dispute internally.

It depends.

If you were using a hack, quick and decisive action would be welcomed by the other players.

Online game companies want customers and they want happy customers.

If you are kicked out of a game, you have obviously violated the terms and conditions of the service by using a hack, a bot or some other cheat that is not allowed.

This is a legal forum. So, in a nutshell, you have no legal recourse.

Sometimes life is not fair and you don't always get what you want.