If you requested a hearing be scheduled they are REQUIRED to provide it within 48 hours ...
CVC 22852(c) ...
(c) The poststorage hearing shall be conducted within 48 hours of
the request, excluding weekends and holidays. The public agency may
authorize its own officer or employee to conduct the hearing if the
hearing officer is not the same person who directed the storage of
You should go back and demand the hearing. if you can show that you did come in to request the hearing within 10 days they cannot legally deny you the hearing. if they do, bad for them as their liability is just getting greater and greater.
This is par for the course. The tow company will send a notice of pending lien sale soon after the tow ... I'm not going to look it up right now, but I believe the law says that no fees can be assessed for this until 15 days have passed (or something like that). But, that's not related to the impound storage hearing and if you did NOT have a suspended license, they shouyld never have conducted a 30 day impound.
The tow yard, which has the car, has sent us a notice of an impending lein sale, because the storage bill has not been paid. We have yet to receive any kind of storage billing for the car or any kind of "impount storage notification."
The agency must send notification within 10 days unless notice of the impound was made in person ... which, apparently it was. I am not aware of any legal requirement by the tow company to make further notification within 10 days.
My understanding of the law, is that the tow yard is required to send us a notification that the car has been stored and what the rate is. If that is not done, the maximum they can charge is for 10 days of storage.
It would be a small claims matter unless you lose the car and the value of the car is over $7,500. Obtaining an attorney might be too cost prohibitive.
Do we need to get a lawyer?
The agency is playing you. Unfortunately, if you went to see Lieutenant X and he was not there, you may have lost out if you did not request or demand an impound hearing.