My question involves a consumer law issue in the State of: California


We got news that our car ,which got repossessed, was part of an accident at the place it was stored. The towing company said that a vehicle caused many vehicles to get damaged and our vehicle was considered totally wrecked.
My parents were already in the process of getting the vehicle back. They've sent the letter for an extension through express mail so they can pay them back, and they've found a way to pay their previous balance off. I think its referred to as a reinstatement. So the deal was if we pay the balance we get our car back, but the financing company said do not send any money just yet. We desperately need a car for its our only car. I just want to stay ahead of the whole scenario, it just happened today.

Who's responsible? What do you guys advise?