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From what we heard the nurse tried to take his blood pressure but could not get a good reading...she told him to go to the doctor.
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Key word here is heard. What is documented is what matters.
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Isn't she mandated to call 911 when an individual is seeking her help.
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No, someone could be asking for help getting out a splinter. She is however required to act as a resonable prudent person would. It would be interesting to see what her assessment said of him. Based on your post, get that attorney on board to access the records. I would also make a report to the state licensing board.