My question involves insurance law for the state of: California,Oakland
I filed a claim on 6/22/08 with Progressive,and gave them my police report number. the adjuster, recorded my statement, and said she will contact me.I called after a month with a follow up, and said they need more time,after 2 months, I get the same answer. I decided to call her
supervisor, and that conversation was more of an interrogation than of any help. I contacted California's Department of Insurance, and was told about the Fair Settlement Regulation's, and filed a formal complaint. Til this day,they just switch my adjuster to a claims investigator on 9/19/08. They did not send me a reservation of rights, but Jennifer emailed me that she will need time to review the case and will get back to me. It's been 3 months, and all they are telling me to do is wait, and they will contact me. On 9/19/08 I received a letter from a Commission Officer saying they will also do their own investigation.