My question involves a consumer law issue in the State of: Virginia
My parents recently went back to the same dealership they bought their vehicle in 2006 trying to make a trade. The dealership tried to make the trade but my parents didn't find anything they liked. So they went to another dealership who then ran carfax and told them their vehicle had been in an accident in 2003! When they purchased their current vehicle in 2006 they asked the dealer if it had ever been in an accident and they were assured that it wasn't. Otherwise had they known they would have never purchased the vehicle. Upon purchasing the vehicle my parents also found out the vehicle still had a lien on it. So my father called the dealership and they told him to just go down to DMV and get the lien removed. And that's what he did thinking nothing of it. My dad called the dealership back, spoke to the manager to ask them whether or not they certified accident vehicles and they said yes. He also said that the 2d dealership was giving my parents more than what the vehicle was worth anyway. My question is now... Can anything be done since they were lied to about the history of the vehicle upon purchasing it? Now when they try to trade or sell this vehicle the value is automatically decreased. Any words of advice? Please help. Thank you!