I have a serious problem, my son's school counselor lost all of my family's information when I gave him the neccessary data to participate at a university dual enrollment program. The data include copies of social security and green card and all the personal information one can think of. What should I do?
I gave the counselor the information in a manila envelope and ONE paper got to the university, and it was a book order sheet which was the least important; so now I'm suspicious.
I really think that the school should either find and return my documents or face legal matters. I consider this serious when handeling confidential information of such magnitude.
When I tried to talk to them they just told me that they do not know where the information went and then they shooed me off. What should I do? I do not want our information flying around in the hands of the untrustworthy.