Problem with Employer
If the problem is that your employer does not have your paperwork, either because they lost it or it was never sent to them, resubmit the paperwork. For reasons such as the possibility of its loss, or the possibility that a doctor will move to another state, it is always good practice to maintain copies of documentation for your own records.
If the problem is that you have never submitted the paperwork, or that it was not submitted by your doctor, again, it needs to be submitted. Your situation sounds a bit unusual, as doctors often prefer to bill workers' compensation services to the WC carrier, not the patient, unless the patient is otherwise insured.
If you have an unpaid bill, you should be able to obtain an original bill from the doctor who provided the latest statement, so you can establish for your employer that it was related to your on-the-job injury. If that's the doctor who moved to Boston, the records should still nonetheless be available.
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