hello to every1,
i am currently seeking advice on getting a refund for a course i signed up for. if any1 knows Australian law perhaps they can help me. I wanted to find out about a course so i sat down with a guy called Danny who was in charge of enrollments etc. When we discussed the price, i thought he said the course was $1295. so i signed up and then when i went to pay using my credit card he punched in $12995 and got me to check it and press enter. i checked but, only a quick look and pushed enter then i looked again and realized it was $12995 i just pushed "enter" to. i then said "hold on i think u maid a mistake thats $12995". i didn't sign the credit card docket and handed it back to him. he said yes, thats the price of the course. he then offered the other payment options (that we'd discussed prior) of a either a student loan or "pay as you go". I made a stupid mistake and decided to go ahead with the course. he then tried to refund the $12995 through his terminal but failed. then we both spent 4hrs on the phone to Westpac trying to sort out the refund. while he was on the phone he tried smaller amounts, $5k refund - failed, 1k refund - successful, so he did another 1k refund - successful, a 3rd attempt at 1k failed. after spending the 4 hours on the phone Westpac said they would refund the difference ($10995) from their end. i then paid a 10% deposit ($1295) for the course and purchased a text book. i then went to their class for the last 2 hours of a 6 hr lesson. here is their refund policy:-
is there any way around this contract? any advice would be helpful.