I will try to keep this short and concise. Most of what I say has been documented by a paper trail or recordings.
I live in Georgia, and have had a noisy neighbor since August of this year(2007). He has parties, sings loudly, and has constantly opened and slammed his door at all times of the day and night. I personally talked to my neighbor, and even wrote him a letter mentioning the unnacceptable noise levels, but it was not successful. My landlord has on their record that I have been complaining since September about the problem.
The first complaint was made at the end of August. Unfortunately I did not have this copied as I was naive enough to believe the problem would be resolved. The second time was near the beginning of September where I first requested to one of the property managers to move to a new apartment. The request was denied and the property manager suggested that I speak with the concierge or the police to resolve the problem. The concierge would, presumably, notify the apartment complex that there indeed was a noise problem. I called the concierge, who referred me back to the leasing office. Noise continued.
I returned to speak to the property managers, and was forwarded to the senior manager, who again denied my request to be moved. She mentioned that the first warning was indeed sent, and a second warning to the apartment would be sent. A third warning, as they said, would lead to an eviction. She suggested I call the police.
In the month of October, after about two weeks of quiet, noise started to erupt from my neighbor once again. I returned to the senior manager and spoke to her about the situation. She mentioned that she did not have a copy of the first letter in her documents, and so would be sending a new "second" letter. I called the police twice, and they referred me back to the leasing office both times. I returned to the leasing office again an submitted one of the case numbers and another complaint. The senior manager said she would obtain the police report.
Near the beginning of November is when I found out that a new senior manager had been hired and I spoke to her about the problem. She said that she would send a final warning letter to them. I said fine. Couple days go by and they still making noise so I talked to the senior manager again. The manager also said she called them and the neighbor said they were out of state, which they weren't, but they would be moving to a new unit within a weeks time. I told her to come up and listen because they obviously weren't out of state and she found out they had lied.
I waited for them to be moved. December comes but nothing had been done. So I return to talk to manager about moving myself to a new unit, and she accepts. However, they say they won't move me until I put my new roommate on the lease. I agree and a new property manager processes my roommates application which took a day. The property manager then requests proof of his unemployment and part-time job. We thought a check stub would be fine for both as they did not detail what this "proof" entailed. They did not accept the unemployment check stub and said that they would only accept something that has the full range of his unemployment compensation, which delayed the process further because we had to call Florida to have a document sent. Also during this time, they urged me to write another complaint about the neighbor so that they will have it on file. I also asked for a written document regarding how to prove my roommate moved out, if I couldn't get a document containing the date range of my roommates unemployment compensation, as me moving to another unit was contingent upon my roommate moving out or him getting on the lease. I was told said that the senior manager would call me and make an appointment regarding how I would go about proving that my roommate left. A week goes by and no appointment is scheduled.
I proceed to return to the complex two days after Christmas and I asked the person handling my transfer what happened to the written document detailing how I can prove my roommate has left. The senior manager comes out and states again that she is making the neighbors move to a new unit and that I would be staying in my unit unless I submit an additional application fee because I took too long to submit the rest of my roommates paperwork, and the neighbors had already submitted their paperwork in order to get moved and that the neighbors would have two days to move.
Is this in any way fair? I have been dealing with this for six months. Do I have a viable court case against the apartment? If so, what degree of reperations can I ask for in court if any?