Right to Redeem At any time before secured party has disposed of collateral or entered into contract for its disposition by sale under Section 47-9-504, or before discharge under Section 47-9-505, debtor or any other secured party may, unless otherwise agreed in writing after default, redeem the collateral by tendering fulfillment of all obligations secured by collateral, expenses reasonably incurred by secured party in retaking, holding and preparing collateral for sale, arranging for sale, and to extent provided in agreement and not prohibited by law, reasonable .attorneys' fees and legal expenses. See Tennessee Code Section 47-9-506
From
here.
That information explains how to get your vehicle back, but, like Aaron stated, it was in default on the 2nd.
Unfortunately, the repo order was probably issued prior to the date of your payment, and the rep on the phone likely just didn't tell you.