I live in Florida and I am a Teller III. I was fired for force-balancing. Something I did not do.
On Wednesday, I balanced my drawer, then I noticed the consignment item which I thought I ran. I shouldve been out of balance, but I figured that I would straighten it out the next day. Since I already balanced, there was nothing I could do at that time.
The teller next to me stated that she never saw me actually run that item. She said it had been sitting there. Since I already balanced, I couldn't confirm if it had been run or not, so I gave 50.00 to the teller and I asked her to run it so it could go down in that days work. So, she took the 50.00 and instead of running it, she told my branch manager. My manager called the operations manager; who happens to be a power-hungry munchkin.
That being said, I got there the next day at 7:45 to open the bank and I see Jeannie's car (the operation's manager) She told me she was there for a surprise audit of me. Immediately I told her what happened the nite before and she accused me of force balancing. This was so NOT true. I balanced. That's all I know and then, she started auditing me. I am very meticulous about my money, but I know I was in a hurry that nite and I strapped some money. I strapped 1000.00 in 20's and 500.00's in 10's. Well, much to my embarrassment, I was short in my 10's 50.00, but over in my 20's, 100.00! I also had 3 trays of dimes. Each tray is equal to 300.00. Prior to balancing on Wednesday, I had a change order from someone in the drive thru. He wanted 60.00 in quarters and 20.00 in dimes. I must've picked up a roll of dimes in the tray without knowing it, because I counted 310.00 total on my balancing sheet, After all was said and done, I balanced! After she counted me down, I was short 5.00!
I have no idea how I managed to make such an error in my straps. I have NEVER been out of balance prior to this.
This all took place on Thursday morning. After she counted my drawer, she counted over 200k in the Main Vault. All was okay and then she balanced the TCD machine. Again, all was well.
After the end of the nite on Friday (August 10, 2007), I balanced myself, I balanced the vault, but with my manager. She told me she wanted to balance the vault with me. At that point, I knew something was really weird, but I had no idea what was going to be said. The bank's policy is, if you force balance, you're fired on the spot. Well, they did my audit on Thursday. Nothing was said until Friday.
My drawer which had about 7k in it; the vault has over 200k in it and the the cash dispensing machine has 76k in that. All were in balance!
After I balanced on Friday, I was told by my manager that she and Jeannie needed to speak with me. I went back into the kitchen and they accused me of forced balancing and told me that I was on administrative leave. I refuted their accusation and asked what administrative leave was, I've never heard of that before. My manager told me that it was leave with pay. I then asked if I still had a job. My manager said that she'd call me on Monday or Tuesday. I logged everything and I can't get to my computer because my manager didn't let me come back behind the teller line after she asked me for my keys and combinations! I was so humiliated Anyway, I'm really upset. I have no clue until tomorrow as to what to do, but I'm going to call Human Resources about this. If they don't help me, I'll probably get an attorney, I feel what they did was totally wrong on so many levels.
I had a great job, just screwed up jealous people. I really loved some of the girls, but my manager and Jeannie were extremely demeaning towards me. I could never do enough for them. I never received a compliment for anything I did. I think that's just way out of line. Not that I'm looking for pats on my back, but I think it's normal to support your employees!
What's really screwed up is that day I covered Alicia so she wouldn't have to report to Jeannie that she gave two whole money orders to the customer. She didn't keep any of the copies for the bank. I found out how to fix Alicia's errors without contacting Jeannie and Alicia was extremely relieved.
So, I help Alicia, but she had to go and tell my manager about this consignment item. I asked her if she had told Jeannie and she said, "No, I told Gay; I didn't want to see you out of balance." At that point, I just couldn't believe my ears. Did she really say that? Look I don't have anything to hide. I made a decision. It wasn't earth shattering. The bank didn't lose money, nor was anyone hurt. There was an error and it wasn't anything that couldn't have been fixed the next day, if it had to be fixed at all.
Now, to make a very long story short, this happened last week. I waited all week to hear from them and I finally heard from Gay this morning approximately 10:00 am on August 16, 2007. She asked me if I had a few minutes. I said of course. She said that SunTrust has terminated me. I sad "Is that all you have to say, because that took all of five seconds if that". She said Yes.
Well, I said I have something I would like to say. I told her that I wanted a written report of the so called "investigation" they did on me to find out that I forced balanced. I know nothing was done because she already filled my position with someone that has longer tenure. Someone she knows and someone she had told me that should be in a Teller Coordinator since they've been there longer than me. She transferred her from another bank.
I also stated that she knows I didn't force balance and she used me for those two days. As I stated before, if I did something so deplorable, than why would I still be in charge of the vault and TCD machine for two days prior to them letting me go? Why should I be trusted?
Now, I have a black mark on my resume. I filed for unemployment today, but that'll probably go before arbitration. It doesn't matter really, I just want a good job. I don't feel like living off the system. I am an upstanding citizen and am furious about this accusation. What can I do to clear my name?