I work as a security guard, and I was working at an RV site a few weekends ago and was told at the start of the night by management that one site was particularily noisy and to keep an eye on them, so I did. Right at the start of the night I told them after quiet time that its now after quiet time, its good that your being quiet but I have to let you know that the noise has to stay down from this point on. Instantly there was minor conflicts, mainly misunderstanding it as me saying they were being noisy as opposed to me telling them they need to stay quiet. I do this with EVERY site after quiet time, just in case they don't know the rules and so that they know that I am watching. Nothing big. Also note, there are three people there, all over 30, 2 males and one female. One male rather big and wearing a red sweater, the other wearing just a white fire department shirt.
An hour later I come back and wait about 200 m away from the site to see if their still being noisy, and I can hear them laughing and talking really loudly. So I walked up to the site and said EXACTLY this: "Hey again guys. Still a little bit noisy, I'm going to have to ask you to quiet it down a bit for me." All said in a calm, faceless expression. As soon as I said that the guy in the red sweater starts freaking out saying we arn't doing anything wrong and what justification do I have to tell them this. I then proceded to tell them that as I was patrolling through the park that I heard them a good distance away still and that I just wanted to let them know. So after about 3 minutes of the guy arguing with me and me simply telling him calmly why I came over I had enough and said "I'm sorry, those are just the rules." He then got up out of his chair, said "I'll show you my rules" and came walking to me. I deemed it as a threat and him coming at me to try and assault me possibly. So I told him to stay back, he keeps coming, I get a hand up on his shoulder and said stay back. He argues a bit more, backs off and I told them to go to bed or I'm calling the police.
Of course they don't, so I call the cops, they show up 2 hours later (three of them) and talk with me at the front and I tell them what happend and that I want them to know that what he did was wrong and they need to go to bed now because they obviously arn't listening to me. They get over there, talk for a while, the people on the site obviously lie about everything, saying I was a real jerk and threatend the guy in the hoodie when all I said was stay back and then told them to go to bed. The cops actually side with them, start saying that they agree and the call was a waste of time, the guy in the hoodie starts squaring off with me and threatens to beat me up, the three cops do nothing. The guy in the red sweater then continues to make a mockary out of me and the three cops again proceed to do nothing as I sit there and just ask him to calm down. He finally sits down, the cops take my info and leave, next day I get a call saying that I delt with the situation poorly both before they arrived and after and that the people on the site had asked for them to give me a warning on this.
What I want to know, is why the hell the cops did nothing to stop this guy from trying to blatently start a fight with me and let him harass me when all I was doing was telling him to settle down. I know they have no obligation to act unless something happens, but you would think that instead of siding with the people that the security guard is having issues with, that they would listen to my story.
So who was wrong here? Me or the cops? I delt with everything calmly, never threatened and kept a proffessional demeanor just like I was taught. Why would the cops listen to their story, which obviously conflicts with mine, and watch as the guy tries to start a fight. They would NEVER put up with that if someone did that to them.