I was attempting to get a mortage loan from Quicken and they required a "Good Faith Deposit" of $500.00. I gave them my account information and they in turn sent me a contract to sign. The contract had two names on it and only signed by one...this was done electronically. I let them know that the document was not out there for the other person to sign, and they still took the money.
I found out that the guy I was dealing with was not very ethical and told him I wanted to cancel the contract. There is a clause in the contract that I cannot get a refund if I cancel the contract. Quicken has not replied to my requests to refund my money.
My question is since it was not authorized by both parties, is the contract enforceable? Can the Credit Union - through MasterCard, because it was taken off my debit card - charge back the merchant based on the charge not being authorized?
dboot9 - Michigan