State is New Hampshire. I guess this would be an opinion question but I'm wondering what people think who are more familiar with the process. I'm settling a personal injury claim and the offer on the table from the insurance company is less than my expenses. I have obtained additional evidence of my expenses and injuries so I'm wondering if a counteroffer with only a token reduction would cause the insurance company to stop negotiating altogether.
To be more specific, my expenses are $10K and my time off work is $6K (that's days off for pain and hours off for appointments to treat the injuries). The insurance company has an offer on the table for $13K which doesn't cover my minimum expenses. My last offer was $40K.
I've collected additional documentation from my employer citing the time off for appts (it wasn't spelled out clearly in my initial demand apparently) as well as a personal note from my manager about the time off, letters from coworkers indicating they were aware I was out on many occassions for appts related to my injury and a narrative from my doctor about my injuries, treatment and prognosis (only had doc notes before, not a narrative about longterm impact). I am thinking of responding with the new evidence and a counteroffer of $39,500 (only $500 less). I don't want to stall out negotiations altogether, but I want them to acknowledge my mimimum expenses before making any further reduction in my demand or I won't have any negotiating room left.
The adjuster's last comments were that she reviewed my claim with her manager and was not "authorized" to go any higher on it, particularly because our amounts are so far appart...that the only way they could go higher is if I made a significant reduction in my asking amount to get us closer together. Seems like a negotiating ploy and a bunch of BS to me.