A minor clerical error in the plaintiff's name is not going to defeat service - if mom is the proper defendant, she
has been served.
The larger question is whether or not this is her debt. It is possible that with a name as generic as the one you use in your example, the debt collector is suing her over somebody else's debt. (My name is not all that common, but I once received a collection call looking for somebody with my name (different middle initial) and the same model of car - they were behind on their payments and the creditor found my phone number and "assumed".)
Mom can get a copy of her credit report(s) (the free official site is
here) and see if this debt is listed. An entry might also give her enough information to remember borrowing the money, or to help clarify that it's not her debt. Note, creditors don't have to report debts so even if nothing is listed the debt may still be hers.
Note that she does not want to default on the debt. She needs to make sure she files a timely answer and affirmative defenses (or a motion that would toll the time for filing her answer).
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