My question involves a consumer law issue in the State of: Illinois
I filed a dispute on my credit card because I thought the tickets were fake. The only way I can now know if they are real is if go to the event and see if I get in. The merhcant says he will deactive the barcode on the tickets because his payment is on hold from the bank. I refuse to close my dispute until after the event to see if the tickets are valid. If I do not get in I plan to provide proof from the ticketbox stating so. If the tickets were real and merchant deactivated the tickets I wouldn't know. Is proof from the ticket box enough evidence for the dispute on the card? And if I got in to the event then I would cancel the dispute. My suspicion of the tickets being fakes wants me to keep the dispute open.
The merchant claims I have stolen tickets now because the tickets are on hold but I purchased the tickets then filed a dispute and cant know if they are real until the event to validate them.
Also the site the merchant posted them on says 100% guarenteed (customer service blows..on hold yest for 25 min and ended up hanging up) but i have been dealing with the merchant directly to try and resolve the issue.
Any advice would be great thanks!