Re: Filed Chargeback on Damaged Item, Now Seller Threatens Collections
he could engage a collection agency to attempt to collect $.01 if he wanted to spend the money to do so. At what point is he willing to drop it is only something he knows.
what state is the seller in?
as to the chargeback fees: his claim is that they are damages incurred by him due to your actions. While I understand his position, I also understand yours. You would not have charged back anything if he was responsive to your situation and made earnest efforts to remedy the problems. The problem for you is your actions are not legally justified so he does have a valid argument for the fees. So, as I said before, I would respond (and use written communications, retain copies of anything you send) with you acted as you did because he failed to resolve the complaints and your window to challenge the charges was closing. So, due to his failure to resolve the issues with the merchandise, you took the actions available to you to remedy the situation in the most fair manner possible.
If he will not negotiate on the $20, you will have to decide what you want to do.
as to the $7.90; if it was me, I would tell him to get lost. I suspect that is the certified mail fee or some similar costs incurred by his actions in attempting to collect the $120. Of course, it's up to you what you ultimately do here.
I am not an attorney and any advice is not to be construed as legal advice. You might even want to ignore my advice. Actually, there are plenty of real attorneys that you might want to ignore as well.