My best friend was stopped by the department store security. She was 19 at that time. She wasn't arrested and the police didn't show up. However, her picture was taken and she had to write a letter explaining her wrongfull act. Couple of days after this inncident she received a letter from that store and she paid for every charges and things she had stolen.
Will it appear on her record on it will stay with the store documents?
Should she mention this when applying for a job?
Is this thing something she could erase from the record forever?