My question involves child support in the State of: Texas
My ex husband has had wages garnished weekly for the past 4 years. He gets paid on Friday, and by the following Wednesday, it's in my OAG account. However, for the past 6 months, he has had a new payroll lady. I rarely get payments on time anymore. Ex says that the payments were taken out every Friday, every week. There are times where I get nothing for several weeks, then a couple, then nothing. It makes it difficult to keep up with what I am owed. At this moment, I am missing a payment from the end of March, and one from the middle of April. I requested that the OAG look into this, but of course it takes several weeks for them to answer me back.When he called his company, she said that there are a few different people in the office who handle the child support so it's not just on her, but she will make sure everything is settled by the end of the week. Well, that was 2 weeks ago, and I am still missing those 2 payments. A few times he has called, the issue just gets pushed around from supervisor to supervisor, and finally gets sent back to payroll where she insists she will check on it...then he can't get in touch with her for days.
what is the actual law? I read that if the company has over 250 (?) employees, that they must electronically submit payment to the OAG office within 2 days. I am not sure how many employees there are. What is the law for a smaller company? If I could actually let my ex husband know what the law is, he could let them know and perhaps light a fire under them to get this situated. I would feel differently if my ex was having a hard time paying, however this stranger is holding my children's money for no reason and I don't appreciate it!