My question involves labor and employment law for the state of: Ohio
I worked for an IT consulting firm/hosted services. I was a help desk support. I resigned, with a 2 weeks notice and everything. Payday is on the 15th of every month, I resigned on April 3rd. I did not receive my final paycheck until the 16th, and the paycheck was only partial. I was told I was paid for "billable hours". We had numerous clients who I did help desk support for, I recorded my time entries on Connectwise, a ticketing system. He takes the time I entered and bills the client. He also uses the time for my paycheck. Now the problem is, I worked over 100 hours in march, and he paid me for 48 "billable" hours. His client is disputing an invoice because it took me x amount of hours to fix a problem when it shouldn't have taken that long.
My boss was involved in the entire process of what was taking long, he knew it was taking me x amount of hours and kept suggesting new things to try until we finally came to a conclusion. Does he have a right to not pay me for the full 100 hours I worked in march due to a dispute with his client? I still put MY time in to correcting the issue. I believe I deserve to be paid for my time. I do know that when I first started a similar action occured. It took me 7 hours to fix something, he adjusted the hours to 3.5 and paid me for 3.5 hours instead of 7 and thus charged the client only 3.5..I don't recall this being in my contract, I know I cant get back the 3.5 hours from over a year ago, I don't really care about that. I just want to know if it is legal for him to change my hours worked based on how long something "should" take. In my mind, he should charge the client what he feels is correct but the fact is, I worked that amount of time and he still owes me that money.
I submitted a complaint to the DOL in ohio, I just want to make sure I did the right thing.
Also to add -- I worked over 60 hours for the client in question. The x amount of hours is 1 incident for them in march, it was a laptop issue that took 20 hours to diagnose. So there is still 40 hours of work done that is completely missing from my paycheck that he "in discussion" with the client.