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  1. #1
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    Apr 2012
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    Default Can You Sue the USPS Over Lost Mail

    My question involves a consumer law issue in the State of: OHIO

    it is a certified mail, the tracking information shows “Depart USPS Sort Facility” since April 2nd and no more updated. I called the USPS for 5 times from Monday to Thursday whole last week, the customer service always told me:"somebody will call me back." But not!

    Here's the thing, this mail is really important to me. The mail include riginal bachelor degree, bachelor certification and transcript, the English version for the degree and certification and transcript evaluation report. Especially the bachelor degree and certification cannot replacement. I mail the original documents to an evaluation service organization to get a report so that I can qualify to take CPA exam.

    I called them 6 times and email them twice, nobody called me back. The most ridiculous thing and makes me angry is they send me a email about surveying from USPS. I didn't get any call back or email reply, how can they they that they already responded or provide any service!

    I'm not a native, the bachelor degree and certificate is important to me, that means I may not get work sponsorship. Under this kind of situation, can I sue USPS and can I win? And if it could, where can I find a lawyer to help me.
    Thanks

  2. #2
    Join Date
    Sep 2010
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    Default Re: Can I Sue Usps, It's About Status in U.s

    Certified just shows it was mailed. If you wanted special handling, you need registered. Mail gets lost. If you have had it insured if it were valuable.
    No you can not sue the USPS for misdelivery of mail.

    There's no "tracking" on certified mail. You're lucky you get any indication prior to delivery (and then only if you paid for that option).
    A letter missing for a week isn't even going to raise any level of concern at the post office.

  3. #3
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    Apr 2012
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    Default Re: Can I Sue Usps, It's About Status in U.s

    Quote Quoting flyingron
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    Certified just shows it was mailed. If you wanted special handling, you need registered. Mail gets lost. If you have had it insured if it were valuable.
    No you can not sue the USPS for misdelivery of mail.

    There's no "tracking" on certified mail. You're lucky you get any indication prior to delivery (and then only if you paid for that option).
    A letter missing for a week isn't even going to raise any level of concern at the post office.
    Thank you for your replying me
    Sorry, I forgot to mention. The mail just depart from the sort facility and didn't arrived to the local post office, so it is impossible it is delivered. And I have the tracking number.

  4. #4
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    Default Re: Can I Sue Usps, It's About Status in U.s

    I didn't say it was delivered. I said there is NO TRACKING on it and that number in your hand is only a delivery confirmation number NOT any sort of tracking. You aren't guaranteed a scan until delivery is attempted (or completed). Further, I don't know who you sent it to, but if it is a PO BOX you're mail will just sit there until someone calls and signs for it or 15 days time out and then it goes back to you.

  5. #5
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    Default Re: Can I Sue Usps, It's About Status in U.s

    Is this a domestic or international shipment?
    I'm not a lawyer, but I did stay at a Holiday Inn Express last night.......

  6. #6
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    Apr 2012
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    Default Re: Can I Sue Usps, It's About Status in U.s

    Quote Quoting Who'sThatGuy
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    Is this a domestic or international shipment?
    Domestic shipment

    The certified mail ask for signature. It is impossible I receive it.

  7. #7
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    Default Re: Can I Sue Usps, It's About Status in U.s

    You can't sue, however, you may be entitled to whatever money you paid for your documents as well as shipping from whomever you bought them from because they cannot prove that you received your shipment.
    I'm not a lawyer, but I did stay at a Holiday Inn Express last night.......

  8. #8
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    Sep 2010
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    Default Re: Can I Sue Usps, It's About Status in U.s

    Quote Quoting Who'sThatGuy
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    You can't sue, however, you may be entitled to whatever money you paid for your documents as well as shipping from whomever you bought them from because they cannot prove that you received your shipment.
    If I read the question right he is the SHIPPER not the recipient.

  9. #9
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    Default Re: Can I Sue Usps, It's About Status in U.s

    Quote Quoting flyingron
    View Post
    If I read the question right he is the SHIPPER not the recipient.
    Right, I missed that.

    In that case, all the OP can do is wait and see if the package gets delivered.
    I'm not a lawyer, but I did stay at a Holiday Inn Express last night.......

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