My question involves real estate located in the State of: CA
Our neighbor's house was on fire and burned down almost completely. Some of the fences between us were also affected and had to be knocked down by the firefighters. Luckily no one was hurt. Even though we feel sorry for their loss, we are bothered by the fact that we simply couldn't locate them to fix the fences and (maybe) prune the tree branches that was burned.
Several questions here:
1. We contacted several departments in the city/county and checked with other neighbors but no one seems to know how to get in touch with them now? We are thinking to write them a letter and hoping it will be forwarded and they will respond. Is there any better way to "locate" them?
2. Their insurance company (through fire investigator) said we should file a claim through our insurance company instead. I did check with ours and their response was that if we file the claim then it will be on insurance policy (not the neighbor's). How does the insurance part works exactly?
3. At this point we just want to be able to "fix things and move on". If we still couldn't find them in the next few weeks, can we just remove/repair/rebuild the fences (even those not being knocked down but may potentially needed due to fire or look)? Can we prune the tree branches beyond the property line?
Thanks very much in advance