My question involves a consumer law issue in the State of: Wisconsin
I contracted a roofer to fix my roof this past summer. The roofer seemed to do a decent job, except for the fact that a short time after the roof was completed there was a small leak. The leak allowed water to drain down from the roof, through the attic, and drop down from the ceiling in a 2nd floor bedroom. The roofer was immediately notified of this leak, and it was obviously requested that the leak be fixed. The roofing contractor made several (4-6) appointments with me to look at the leak in which nobody showed up. I do not live in this property (I actually live 60 miles away) and had to take off of work and travel to make some of these missed appointments. The leak was not dripping constantly the entire time, but anytime snow would melt from the roof it would leak and obviously cause damage.
Since this leak was affecting a rental unit, I had to repair the drywall (scrape, putty and repaint) three times so that prospective tenants did not see that the roof was leaking.
The roofer quoted the job out at around $11,000. We made the full payment of $11,000 and were informed that there was an additional $4,000 for extra costs involving decking boards that needed to be replaced and the additional labor involved with that. The roofer agreed to allow me to pay the remaining $4,000 later since it was so far above the estimate. In the meantime, the roof started leaking.
The leak has now been fixed (over 6 months later), and the roofer is seeking the full $4,000. I have contacted them and informed them that I do not believe $4,000 is a fair payment because of:
1.) The damage done to the house while the roof was leaking (cant really tell the extent of it because most of the path of the leaked water is behind walls).
2.) My time and materials spent repairing the drywall 3 times.
3.) My time and money spent traveling and waiting for them to not show up for appointments and
4.) My time that I had to take off of work. I get paid vacation at my job, but to me that doesn't mean one of my limited paid vacation days isn't worth as much as I would actually get paid that day.
The roofers are only willing to take about $500 off of my bill, which I think is FAR too low. I think the bill should be reduced to no more than $2500 so we are very far apart.
Am I being unreasonable here? What legal recourse do I have if they will not agree to reduce what is owed and threaten to send it to collections?
Thank you so much for your time and advice.