In July 2000, we (husband & I) did a debt consolidation loan & wanted extra to add on to our home, we borrowed $36,200. From the 1st day we started business with this bank the bank president or manager if that is his title is, I have a few other choice words for him has been a severe thron in our side, from not paying off the bills that they was suppose to - to critizing every thing we did in the construction.
Now we have a bigger problem. Due to our ages which s now 43 & 46 & us having small children we also took out the credit life that if something happened to either 1 of us it would make the payments or incase of death it would pay it off.
The bank was sold & taken over by another bank Feb. 2006. On July 8th, my husband messed his back up at home. I went to the bank & said hey we need to get this going in effect. Dennis Fowler, bank guy says he has to be out of work 90 days, 60 days & then finally 2 weeks then 30 days, we never did get a straight answer from him. When we did get answers we found out that our insurance has been cancelled. (FROM THE OLD BANK)
So here my husband is out of work still & we still have to make house payments. Now yesterday I rec'd a letter from our home insurance policy that they cancelled it too. (DUE TO NON-PAYMENT, FROM THE BANK)
Now when we did all this paper work they was suppose to have an ESCROW acct for making the property taxes, home insurance (fire, earthquake & ect), now I called the bank having a COW. These payments are NOT being made, the new bank has no idea what is in people's charts & what has to be paid.
WE NEED HELP!!!!!
Jerry & Sylvia