Previously Paid Off and Closed Credit Card Account Now Shows Up Active with Intrest

[gene1966]

My question involves collection proceedings in the State of: WI

Last year I made a credit card payoff arraignment with NCO on a CapitalOne credit card account. I specifically asked them if this account had been closed and made $50.00 a month pre-arranged payments via my checking account. Now, I'm getting statements from CapitalOne stating interest charges on a balance? I have made no purchases on this account in nearly 3 years. Now all of a sudden I owe $2K.

What am I supposed to do now?

Thanks.

[Mr. Knowitall]

Contact the credit card company and ask for a accounting.

Most likely, something went wrong in relation to the "$50.00 a month pre-arranged payments" you were making toward your outstanding balance - possibilities include your paying too low an amount (e.g., your minimum payment, which is usually set at a level that will cause the balance to grow) or the payments somehow stopping too early.

[gene1966]

Thank you for your reply, Mr Knowitall. I will do that.