My question involves a consumer law issue in the State of: Pennsylvania
Two weeks ago we had 3 replacement windows installed in our home. After the contractor had left, I discovered 25 red smudged foot printlike marks that were on the linoleum kitchen floor, then through the living room, on the carpet stairs treads, across the 2nd story room at the top of the stairs then into the room where 2 of the windows were replaced. I could not figure out what they were and how they got there. Some are clearer than others. I photographed them. I tried to clean some on the carpet, but the goo-gone smudged the rug. There was NO painting done. There is a very large coco matt at the door 3ftx6ft to wipe feet. No red is on the surface of the concrete porch. It makes no sense. I have a hunch what is behind it. The window seller was contacted, they hired the contractor, with photos and a request for an explanation of how and why they got there.
We suspect it was intentional.
How do we proceed in getting accountability?