My question involves a condominium located in the State of: Florida
Our upstairs neighbor refuses to fix her leaking bath tub pipe. We contacted the HOA plumber and he accompanied us upstairs to show her that the water is coming from her bath tub. She told us that she would get a plumber. This was 3 weeks ago. She continues to use the bath tub. She does not answer the phone or door, even we can hear her walking around upstairs. We sent a registered letter that she has not accepted. We finally surprised her by calling her home number we found online, and she told us that the HOA plumber does not know what he is talking about and she had 2 people looking at her bathtub plumbing and it is not her fault. We are taking pictures and video every day to document the water running down from her bathtub pipes. Thankfully the HOA plumber opened a hole in our ceiling, so it does not further damage our ceiling beyond the already occurred damage and we can also clearly see where the water is coming from.
The HOA does not help us, they say this is not their problem, our insurance only covers painting our walls, and the county/city does not care either.
What other options do we have to make her repair the plumbing, or if we repair the leak, how do we get the money back?
Thanks in advance.