My question involves an issue that occurred in the state of: WASHINGTON
Driving a 2009 Jeep JK Unlimited (4 Door Jeep). Broke an axle housing/axle shaft during a trip on a forest service trail.
Jeep markets the Wrangler as a capable all terrain vehicle designed for the harshest conditions, but as soon as I mentioned it was in the woods they claimed that it was abused and are not interested in warranty repairs. I do have some trail scratches and dents on the vehicle. The sheet metal is thin.
What concerns me is that this is not the first occurrence of the front axle housing breaking in this location, especially on the 4 door wranglers. The dealership that I took the vehicle to, had an axle housing in their shop with a similar break.
Google results: http://www.google.com/search?q=JK+un...3da4ec7e15bdf2
Additionally, this is a video from the Jeep website.
So the question is, should Jeep be looking into this issue and perhaps addressing warranty claims, or is it not their problem?