My question involves court procedures for the state of: Florida.
My Husband traded in his 05 xterra for a 2010 Toyota. We were approved thru our bank and 6 hours later at the dealership...we had a new car. We filled out all the paperwork and left with the new car. Two days later, the finance manager calls and says that because we wanted to include GAP insurance with the purchase of our new car,the bank was not going to approve it. When we signed the papers, all the warranties, gap insurance, road side assistance options were available to add on and it had the break down and total monthly payment listed. We were never told there would be a problem if we added anything.
We were told that because the bank was not approving the extra $800 for GAP insurance that we were going to run into a road block. They said we needed to speak with our bank.....or the deal wasn't going to be approved and we would have to bring back the new car.
5 days later we are told we have no deal and my Husband brings back the car. He sees his orignal car parked out in front of the dealership....he notices one of the front fog lights is shattered and there is a scratch on his grille guard. He has won trophies for his car as well as had in several car shows. He goes inside and talks with one of the service reps. and asks why his light is broken. They have no answer. He goes to look inside the truck and his $150-$200 HID headlights are gone as well as a custom horn ($50). He also is given a bill of $700 as to list what the dealership did to the car for a resale and told he had to pay it.
We feel like the deal never went thru, and it was only 4-5 days this happen in. Does the dealership have the right to take out headlights and parts of a car that really doesn't belong to them yet?? We did nothing to touch with the car we had "thought" we purchased. Do we have a right to get back the missing car parts as well as to have them fix the repair of the fog light??