We have received a collections letter regarding outstanding bills for a doctor's office for services in 10/00 and 5/01.
We did not even receive a bill for any of these services until 1/2004. This was a doctor we saw for a chronic health condition. The amounts in question were for office visits that apparently the insurance company we had at the time denied saying we had no covere. However, we were continually covered for the whole 2 years we saw this doctor and the insurance company had paid bills both prior and after the dates in question.
We have written several letters to the doctor's office disputing the charges and our reasons. They never responded to the letters. However, they would occasionally call (about once every 6 months) and we would explain the situation again and they would "look into it". They would quarterly send us bills and we would respond with a letter.
They have now submitted the bills to a collection agency. We have made no payments on the amount in questions. What is our recourse? Is the SOL run on these bills? How do we approach this with the collection agency?
Thanks so much,