My question involves a consumer law issue in the State of: Maryland
I went to settlement on a brand new house in December 2005. On June 25, 2010, sewage backed up in my basement shower and spread out into the powder room and part of the living space of my basement. I called a plumber. He came, snaked the drain and gathered what appeared to be a paper towel and a few strands of dental floss.
The plumber didnít think that one paper towel and a few strands of dental floss was enough junk to cause sewage to back up into our house, so he ran a camera down the drain. He discovered a large pool of standing water in the sewer line which led him to believe there is a belly in the line and that there are too many turns in the line for its short run to the city line. We had a company to come in and clean up the sewage, but I feel like I am sitting on a time bomb. I did not expect this kind of problem in a brand new house. Apparently, the people who put in the plumbing system did not put it in correctly. What actions would you recommend?